How to Shop on The Latest Thing:
- Select Product Type: Choose the type of product you want (e.g., jacket, dress, pants).
- Add to Cart: Add the selected product to your shopping cart. You can then continue shopping or proceed to checkout.
- Continue as Member or Guest: Proceed with placing your order as a member or as a guest.
- Choose Delivery Method: Select your preferred delivery method.
- Select Payment Method: Choose your payment method.
- Confirm Order: Confirm your order.
- Order Confirmation: After checking your invoice and payment details, you will receive an email confirming your order. Your product will be delivered to your address within the specified time frame.
Payment Methods:
- You can pay via bank transfer or with VISA and MasterCard credit cards.
- For credit cards, you can use the İyzico payment platform, which offers installment payments.
- For bank transfer, use the following details:
- Bank: Garanti Bebek Branch
- Branch Code: 211
- Account Number: 6297016
- IBAN: TR37 0006 2000 2110 0006 2970 16
Is it Safe to Use My Credit Card on the Website?
Yes, it is safe to use your credit card. The İyzico system, which supports PCI DSS card storage, provides a secure payment platform. İyzico holds the highest security certification, Level 1, from PCI Service Providers. As an e-commerce site connected to İyzico, www.thelatestthing.co automatically complies with this certification.
Are Out-of-Stock Items Restocked?
Out-of-stock items may be restocked. If you have added the product to your favorites, you will receive an email notification when the stock is replenished.
Can I Track My Order?
- Shortly after completing your order, you will receive an email confirming your order.
- When your shipment is dispatched, you will receive an email with a tracking number.
- You can track your shipment status by entering the tracking number in the "Track Shipment" section on the Yurtiçi Kargo official website.
What Happens If I’m Not at Home During Delivery?
If you are not at home, the courier will mark the shipment as "not delivered" and return it. It will be redelivered the next business day. You can contact the courier company to get an estimated delivery time and ensure the package is delivered at a suitable time. If you are not at home again, the package will be returned to our office address.
What Should I Check During Delivery?
When receiving your order, check for any damage to the package (e.g., tears, dents, wetness). If you find any damage or discrepancies between the invoice and the contents, do not accept the delivery and request the courier to make a damage report.
A damage report will facilitate the exchange or return process. If a report is issued, a new product will be sent to you as soon as possible.
If you report missing or damaged items after receiving the package without a damage report, the issue will be reviewed and may be accepted or rejected based on the findings.
What Should I Do If an Item Is Missing from My Shipment?
Please contact us at hello@thelatestthing.co.
Feel free to let me know if you need any more details or assistance!
